All Systems Operational
Services Operational
90 days ago
100.0 % uptime
Today
Truss Platform ? Operational
90 days ago
100.0 % uptime
Today
Moodle Hosting ? Operational
90 days ago
100.0 % uptime
Today
Moodle on AWS ? Operational
90 days ago
100.0 % uptime
Today
Email Services ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Truss Production Site 1 (Equinix) Operational
90 days ago
100.0 % uptime
Today
Truss DR Site (Fitzroy) Operational
90 days ago
100.0 % uptime
Today
Off-site Archival Data Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Phone Line Operational
90 days ago
100.0 % uptime
Today
Support Tickets and CRM Operational
90 days ago
100.0 % uptime
Today
Third Party Services and Platforms Operational
USI Service ? Operational
NCVER Validation Operational
TCSI Reporting Operational
External Payment Providers Operational
Xero Ltd - API Accounting API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Average Render Time (Truss RTO Instances)
Fetching
Average render time (whole network)
Fetching
Past Incidents
Oct 7, 2022

No incidents reported today.

Oct 6, 2022
Resolved - The USI service has been stable since 2PM.
Oct 6, 17:06 AEDT
Monitoring - The USI Service has come back online. We will monitor stability for the next hour and confirm after that, but students, trainers and administrators should be able to validate USIs without issue now.
Oct 6, 14:10 AEDT
Identified - There is currently an issue in the USI Office's systems affecting USI validation.

Existing students will be able to access their accounts, new students requiring a USI may receive a notice that the USI office's systems are down. Administrators or Trainers may also receive this notice when attempting to issue certificates or enrol new students manually.

We will advise when the USI office's systems are back up and running.

Please note we have already deployed the changes required for the new version of the USI service (V5).

Oct 6, 13:51 AEDT
Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.